Terms and Conditions
Effective Date: 12th January 2025
Welcome to www.faunapets.com, operated by Fauna Pets. By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please refrain from using our Website.
1. General Information
1.1 Company Details: Fauna Pets is a business based in Mumbai, India, specializing in pet products, including clothing, toys, food, and supplements.
1.2 Contact Information: For inquiries, please contact us at info@faunapets.com.
2. Use of the Website
2.1 You agree to use our Website for lawful purposes only and in a manner that does not infringe the rights of others.
2.2 You must not attempt to interfere with the proper functioning of the Website, including through hacking, data mining, or similar activities.
3. Product Information and Orders
3.1 Product Descriptions: We strive to ensure accuracy in product descriptions. However, slight variations may occur, and we do not guarantee that descriptions, images, or other content are error-free. 3.2 Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices are subject to change without notice. 3.3 Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or reject orders at our sole discretion. 3.4 Payment: Payment must be completed through our secure payment gateway. We do not store payment details on our servers. 3.5 Shipping: Delivery times are estimates and may vary. Any shipping delays will be communicated promptly. 3.6 Returns and Refunds: Please refer to our Return Policy for detailed information.
4. Intellectual Property
4.1 All content on our Website, including text, images, logos, and designs, is owned by Fauna Pets or licensed to us and protected by intellectual property laws.
4.2 You may not reproduce, distribute, or modify any content without prior written consent from Fauna Pets.
5. User Accounts
5.1 You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account information.
5.2 Fauna Pets reserves the right to suspend or terminate accounts for violations of these Terms or any suspicious activity.
6. Limitation of Liability
6.1 Fauna Pets is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or products, except where required by applicable law.
6.2 We are not responsible for issues arising from misuse of products or failure to follow care instructions.
7. Privacy
Your use of our Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.
8. Third-Party Links
Our Website may contain links to third-party websites. Fauna Pets is not responsible for the content, policies, or practices of these external sites.
9. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Mumbai, India.
10. Amendments
Fauna Pets reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of the updated Terms.
11. Contact Us
For questions, concerns, or assistance regarding these Terms, please contact us at:
Fauna Pets
Mumbai, India
Email: info@faunapets.com
Thank you for choosing Fauna Pets. We’re delighted to serve you and your furry friends!